7-15 DAYS FREE SHIPPING | 5% OFF CODE JUSTWIN

SHIPPING POLICY

⚠️SHIPPING DELAY STATEMENT⚠️

Due to the ongoing outbreak of the COVID-19 virus. Three Day Shipping is not available. We still offer FREE SHIPPING service to all the products.
For the shipping time,all the chairs will be delayed 7-15 days.
Canada and Germany's inventory is out of stock.
We are sorry for the delay and any inconvenience this may have caused you. Thank you for your understanding and patience. (05/11/2020)

 

Where Killabee Ships

 

48 continental states with the United StatesCanada, and Germany.

 

Shipping Info

 

We have put a lot of focus on making sure the items get delivered to our customers safely and quickly. Please allow up to 3 business days to process an order. Once an order is processed and shipped, it can take 3-5 business days to ship to you. Three Day Shipping is a faster way to finish the delivery for the USA customers but we still need processing time which was not counted in the three days, but we will make a priority to process your order. Sometimes, for reasons beyond our control, delays can occur. We appreciate your patience.

 

Killabee Shipping Time

 

Holiday Shipping Delay

   

During the holiday season, we receive an increased amount of orders. We are working around the clock to ensure that packages are shipped as quickly as possible. However, delays can occur. Please allow an extra 1-2 business days for processing time during the holidays. These are only estimates and we cannot guarantee you will receive your shipment by any certain date. Once your package leaves our warehouse, we, unfortunately, have no control over it.

 

Verification

 

1. A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

2. The tracking number will be sent to you by e-mail once items shipped out.

 

Processing

 

It normally takes 1-3 business days for us to process your order. 

*We do not ship to Alaska(AK), Hawaii(HI) and US Territories (excluding Guam, US Virgin Islands & Puerto Rico). 

*We are not responsible for errors if you give us incorrect or incomplete information.

*For some big orders, in case of credit card fraud, we need to confirm your personal details. Please make sure your e-mail or phone number is correct and available.

*All packages will be shipped without a signature required for delivery. Killabee is not responsible for lost or stolen packages without a signature. Signature for delivery is available for an additional fee. 

 

**Please note: Business days are Monday-Friday; does not include weekends. Example: 3 business days from Thursday is the following Tuesday.