We have put a lot of focus on making sure the items get delivered to our customers safely and quickly. Please allow up to 3 business days to process an order. Once an order is processed and shipped, it can take 3-5 business days to ship to you. Three Day Shipping is a faster way to finish the delivery for the USA customers but we still need processing time which was not counted in the three days, but we will make a priority to process your order. Sometimes, for reasons beyond our control, delays can occur. We appreciate your patience. For more information about shipping, please refer to SHIPPING POLICY page.
How Do I Know If A Killabee Gaming Chair Will Be A Good Fit For Me?
We've designed our chairs to be as adjustable as possible, taking into consideration that people have varying weights and height. We do have a recommended using our chair measurement guide base on your height and weight here with our SIZE GUIDE to get a better idea on which chairs suit you best.
We also suggest comparing these measurements against your current chair, to give you a better idea of which chair would fit you best.
How Do I Assemble My Killabee Gaming Chair?
Upon purchase & fulfillment, you can find the assembly video and assembly guide in the INSTRUCTION MANUAL.
The assembly video and guide will give you a good step-by-step visual walkthrough, as well as some important safety information to keep in mind. So watch it through at least once before starting and you'll find it much easier. An average person takes about 20 minutes to assemble the chair!
If you run into any issues during the assembly, please do not hesitate to drop us an email at firstname.lastname@example.org and our support team will do their best to help you.
How Do I Take Care Of My Killabee Gaming Chair?
We have prepared an aftercare guide for our customers. View AFTERCARE page.
How Long Is The Warranty Valid And What Does It Cover
Please refer to WARRANTY POLICY page.