Frequently Asked Questions View FAQ page
How do I know if a Killabee chair will be a good fit for me?
We've designed our chairs to be as adjustable as possible, taking into consideration that people have varying weights and height. We do have a recommended using our chair measurement guide base on your height and weight here with our Size Guide to get a better idea on which chairs suits you best.
However, we also understand that people come in different shapes and sizes, so as our Sizing Guide is based on a general guideline, we strongly recommend checking out the measurements of each chair under the Size Guide.
We also suggest comparing these measurements against your current chair, to give you a better idea of which chair would fit you best.
How do I assemble my Killabee Chair?
Upon purchase & fulfillment, you can find the Assembly Video and Assembly Guide in the Assembly Instructions.
The Assembly Video and Guide will give you a good step-by-step visual walkthrough, as well as some important safety information to keep in mind. So watch it through at least once before starting and you'll find it much easier. An average person takes about 20 minutes to assemble the chair!
If you run into any issues during the assembly, please do not hesitate to drop us an email at email@example.com and our support team will do their best to help you.
How do I take care of my Killabee chair?
We have prepared an aftercare guide for our customers. View Aftercare page
1-year warranty on all functionality portions of the chair. Aesthetic defects & misuse of the chair are not covered.
Return / Refund Policy
Defective products which do not conform to Killabee's warranty will be replaced, subject to our Warranty Policy.
Up to 7 days from the date of delivery, subject to return fees.